I was lied to and mistreated! - Retail Store Manager T-Mobile Employee Review

2.0
28 Apr 2011
Recommend
CEO approval
Business outlook

Pros

Great benefits, pto, phone benefits, etc. Some stores look great.

Cons

District Manager showed little respect or support. He also mislead me in my role and what to expect at my store. Regional Vice President never responded back to my concerns. HR's main objective is to cover for the senior management and is not an employee advocate. Employees are encouraged to lie to HR about their supervisors in order to save themselves from termination for poor performance. White males, watch out!! The company misrepresents the "pros" for being taken over by AT&T. Watch out if you are a Store Manager you may be gone before the buyout so they don't have to pay severance.

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5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

very good benefits and pay

Cons

company changing to ai first

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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