Pros
The company has some great products at below average cost compared to its peers. Salary is above average and bonus structure is good for those that can aggressively bring in assets from competitors. The clients are some of the most fascinating to work with as they are educators and doctors. The planning process and sales techniques are highly effective when used correctly .
Cons
Lots has started to change with TIAA since 2016. There is lots of check the boxes that will need to be complete. More than half the job will be pure administrative duties. There is one focus and that is to bring in new money and ever increasing goals. If you are looking for a 40 hr job this is not for you. Expect long hours and answering emails at night and through the weekends to be successful. Its impossible to use all of your vacation as the work does not stop when you are out of the office so its double time when you return. On Oct 21 2017 the New York Times wrote an article that revealed many of the practices with its advisors. The company reacted drastically to the article and hired attorneys to pursue employees making everyone fear for their jobs. There are currently over 90 open advisor jobs which is about 15% of all the positions as advisors. Many advisors are leaving due to the pressure and changing environment. Most clients have had 3-5 advisors service them which creates a lot of dissatisfaction with clients. It also makes finding new assets to meet goals nearly impossible. Don't provide your own thoughts or feedback to management or you will be managed out. You will see this in several other reviews as its true.