Great place to work - Individual Customer Service Consultant TIAA Employee Review

4.0
21 Nov 2012
Recommend
CEO approval
Business outlook

Pros

Great benefits plan to include insurance, company contributions towards retirement, tuition reimbursement. Nice facilities to work in, doesn't feel like you are working in a box. There is also a clinic on site, just in case.

Cons

Depending on the manager, there could be some level of nepotism. On the whole, a good work environment to be in.

Explore other reviews about TIAA

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good benefits, decent pay, ease of running your own practice as an “advisor”, and healthy work environment

Cons

Management styles can vary and affect your experience, upper management doesn’t seem to be well equipped to ensure the organization’s success but it is resilient nonetheless.

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance Some offices are very nice Great people Meaningful work

Cons

Operations are a disaster Very little innovation Losing market share Highly bureaucratic Poor Management at all levels

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