Vest and get out - Senior Customer Advocate TIAA Employee Review

1.0
25 May 2021
Recommend
CEO approval
Business outlook

Pros

Retirement benefits and PTO allotment are top notch.

Cons

1. Upper management does whatever they can to squeeze as much out of you as possible so they get larger bonuses. 2. Company continues to go downhill rapidly as you can see by the revolving door at the executive level. 3. You’ll only get promoted if you are liked and have the same views as everyone else, Performance doesn’t matter. 4. Horrible technology 5. Processing done in India causes many headaches due to mistakes. 6. Toxic company culture. You’re not gonna have a great time if you’re a conservative or even a moderate. “Diversity “ lol

Explore other reviews about TIAA

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities for growth and supporting management

Cons

There is nothing to love about TIAA!

2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Compensation is great for advisors once they are promoted to VP. Everyone else has to wait a year and hope for a good rating that's more of a game than merit based

Cons

Woke culture, reverse discrimination, very frustrating to do business with as a client

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