great place, pays generally more than other companies - Customer Service Representative TTEC Employee Review

5.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

great culture and very active engagment - on our account

Cons

incentives may not be well calculated

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TTEC Response
8mo
Thank you for sharing your feedback! We’re glad to hear you enjoy our culture and engagement activities. We also appreciate your note on incentives and will continue looking for ways to improve the experience for our team.

Explore other reviews about TTEC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
5d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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