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      TTEC

      Engaged employer

      TTEC reviews

      My Experience at TTEC - Customer Service Representative TTEC Employee Review

      4.0
      30 Oct 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Work Culture is good. Management is good.

      Cons

      Pay is less. Good to start the carrier but more than working 3 years in it is not recommended. If you switch then you can get more hike.

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      TTEC Response
      7mo
      Thank you for sharing your experience and for being part of the team. We’re glad to hear you appreciated the work culture and management. We also value your feedback about compensation — insights like these help us continue identifying ways to support career growth for our employees. Wishing you all the best in your future opportunities.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      2.0
      19 Jun 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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