Great leadership but work-life balance can be tough - Director of Sales TTEC Employee Review

4.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Outstanding leadership on the VP and SVP level

Cons

Work life balance can be challenging

avatar
TTEC Response
3w
Thank you for sharing your feedback and for your long-standing contribution to TTEC. We’re glad to hear you value the strong leadership at the VP and SVP level and appreciate your many years of experience with us. We also acknowledge your feedback regarding work-life balance, as insights like this are important in helping us continue to strengthen how we support our teams and create a more sustainable work environment. We truly appreciate your dedication and wish you continued success in your role.

Explore other reviews about TTEC

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

avatar
TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

See reviews by: Helpful|Rating|Date|All