Not Bad...Good... Not Perfect - Anonymous employee TTEC Employee Review

4.0
19 Apr 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Worked with many call centers and this one is just okay in terms of communications and employee management. -job security -On the job training -facilities

Cons

-Rules are rules - you must follow or else... -Compensation is not really competitive compared to other call centers in my state -Job demands

Explore other reviews about TTEC

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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