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      TTEC

      Engaged employer

      TTEC reviews

      TeleTech @ Home Agents: Don't bother to even apply! - @ Home Agent (Past Tense) TTEC Employee Review

      1.0
      24 Jan 2009
      @ home agent (past tense)
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home means no commute, no fancy clothes giving you extra time all the way around!

      Cons

      Technical difficulties every singe day I worked, your Team Leader never gets back to you with an answer, or I should say the correct answer, pressure to get rid of the call in under 60 seconds after playing 20 questions with the customer!

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      4 Jun 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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