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      TTEC

      Engaged employer

      TTEC reviews

      TeleTech is the best company that I have ever worked with. - Workforce Management Specialist TTEC Employee Review

      5.0
      15 Jul 2012
      Workforce management specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary is correct and on time, team buildings and office parties are fun, opportunities to advance are fast and abundant, the people who work there are great, and they have a retirement plan which are just some of the perks when you work with TeleTech.

      Cons

      They should have more dayshift-based accounts like Australian accounts. TeleTech Philippines mostly handles graveyard shift accounts based in the US.

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      4 Jun 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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