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      TTEC

      Engaged employer

      TTEC reviews

      TeleTech - only for the brave. - Manager TTEC Employee Review

      4.0
      23 Feb 2009
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay and if you work very hard you'll be able to climb up b/c the turnover is very high. So, if your objective is to simply sit down in a chair and get paid it isn't a good place to work because your metrics are being carefully tracked every single minute of every single hour and there is little room to hide and pass the day away while not performing any work.

      Cons

      Very busy all of the time and absolutely no work / family life balance. So - if you aren't too worried about having lots of personal time on the weekends go ahead and sign up.

      avatar
      TTEC Response
      8y
      Thank you for taking the time, we truly appreciate the positive feedback.

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      4w
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      4 Jun 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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