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      TTEC

      Engaged employer

      TTEC reviews

      Teletech - Team Lead TTEC Employee Review

      2.0
      3 Jun 2009
      Team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      A company with possibilities and great tools that could be a great employer but at the moment better is given a miss

      Cons

      The current management team is inexperienced or not the right people for the job. The stronger team has been moved out of the way or decided to leave on their own.

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      4 Jun 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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