TeleTech Business Climate - Director Process Improvement TTEC Employee Review

3.0
13 Feb 2013
Recommend
CEO approval
Business outlook

Pros

Smart, professional, nice people. Chances to move up in the organization if you're in the right department. Relationships are very important.

Cons

Salaries tend to be 15-20% below market for equivalent positions. Human Capital tends to hire people from the outside at higher salaries than current employees for the same position.

Explore other reviews about TTEC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

2.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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