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      TTEC

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      TTEC reviews

      Not sure even if TTEC looks at the reviews and acts on them - Anonymous employee TTEC Employee Review

      1.0
      27 May 2020
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I had worked at TTEC for more than a year, there are a couple of good leaders who stand up for you when required and a good culture of people to work with.

      Cons

      there are so many: 1. Never likes to be asked questions 2. Hire and fire basis 3. No proper reporting to gauge actual metrics 4. Promises but does not deliver 5. Poor pay structure for the work given 6. Some of the upper management people do not know what they are doing

      Explore other reviews about TTEC

      5.0
      11 Jun 2026
      Custiner service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      5d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      4.0
      18 Jun 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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