Stay away from this one - Website MSR TTEC Employee Review

1.0
24 Dec 2013
Recommend
CEO approval
Business outlook

Pros

Takes very little skill to do the job

Cons

Workplace Harassment by "Team Leaders" Incompetent Management at every level of the Call Center, Management actively hides problems from the client, Promotions based on if you "show up" for shift not ability to do job.

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5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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