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      TTEC

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      TTEC reviews

      Good Company, Not So Great Pay - Customer Service Coach TTEC Employee Review

      4.0
      24 Dec 2013
      Customer service coach
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company. Training is pretty good, and it's paid. Steady job, not much layoff. Was there for three years with not many issues.

      Cons

      Pay is lower than most other similar jobs. Pay increases are almost nonexistant. Hours are not guaranteed. After three years, and even being a supervisor, still only making $9 an hour when new employees made more.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      27 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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