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      TTEC

      Engaged employer

      TTEC reviews

      OK so far....only 1 week in - Customer Service Representative TTEC Employee Review

      3.0
      19 May 2014
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Company seems very friendly, and family orientated. Decent break room amenities including ping-pong, computer lab, video game room, and tv lounge. Pay is stable, and there are usually opportunities for overtime shifts if you need extra cash. Training and coaching is adequate preparation for the actual job. There are some opportunities for bonuses as well. Awesome sign on bonus.

      Cons

      VERY strict. But we are in the financial sector so I think that is to be expectedI Upper management does not seem to appreciate employees and all the hard work that is put in. Compensation increases are not happening unless you are upper management!

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      2 Jul 2026
      Team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Schedule flexibility and benefits, great people

      Cons

      Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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