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      TTEC

      Engaged employer

      TTEC reviews

      Great experience, supremely disorganized company - Customer Service Representative TTEC Employee Review

      4.0
      19 Aug 2014
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great way to gain experience, little to no requirements to get hired. - Very casual and friendly atmosphere. Great people, lots of friends. - Salary is not bad at all if you are a student and work hard to comission the max.

      Cons

      - Extremely disorganized, you have to learn how to do everything on the job as the training leaves you very unprepared. - No one seems to take the job seriously. - You find yourself working in projects for companies which are also extermely chaotic, this might be because of Teletech's service or because of the companies who hire Teletech, but anyway, there are times in which simply no one knows what to do at all with a certain issue. - Company doesn't really care about its customers, and it shows. - Tremendously unprepared, underqualified people get hired all the time.

      avatar
      TTEC Response
      11y
      Hi there, thanks for your input. We'll look into the things that you've mentioned and see what we are able to do to improve from it.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      3 Jul 2026
      Inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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