Disappointing - B2B Sales Consultant TTEC Employee Review

2.0
22 Sept 2014
Recommend
CEO approval
Business outlook

Pros

The benefits are alright for entry level. New employees can accrue up to eight hours of paid time off every month after their first thirty days. It's great for people that want stability and don't want to put in the effort to better themselves professionally.

Cons

I left Revana after working in a pilot program for nine months. My new opportunity didn't work out, so I went back to Revana under a new program since my former one was shut down. After a few days there, I had to leave. The company doesn't put in practices to retain top performers. The pay is on the very low end of the scale for sales, the "commissions" are just bonuses that come from a pool. The culture on the sales floor is toxic to me. There just aren't any high performers there, people with a solid GPA, or any desire to succeed.

Explore other reviews about TTEC

5.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Remote work Some insurance benefits Reasonable Pay

Cons

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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TTEC Response
1d
Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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TTEC Response
1d
Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you value the job stability you've experienced. We also appreciate you sharing your perspective on call volume and the importance of supportive leadership. We understand how these factors can impact the employee experience, and feedback like yours helps us continue identifying opportunities to improve. Thank you again for taking the time to share your thoughts, and we wish you continued success in your role.
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