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      TTEC

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      TTEC reviews

      Working at Teletech - Customer Service Representative TTEC Employee Review

      4.0
      23 Oct 2014
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I've been with TeleTech for 3 months already and the experience I have so far has been terrific! Hiring process was very fast and convenient, training was loads of fun and I got to meet new friends. During the nesting bay period supervisors were helpful and provided sound support. Has great pay and incentives.

      Cons

      Doesn't really have a lot of advancement opportunities because some of my co-workers have been working here for a year or two and they have voiced out that they wanted to move up but they still were not given.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      2w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      3 Jul 2026
      Inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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