Review - Customer Service Representative Tech Mahindra Employee Review

4.0
30 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Great work environment, very friendly people and management were always very supportive and sound.

Cons

Money wasn't great at the time for the volume of work some days however this is the same within most call centres.

Explore other reviews about Tech Mahindra

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Very open and help everyone learn to be the best employee.

Cons

Nothing to be specific. Always encourage to learn.

1.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

* Pay arrives on time, consistently. * Benefits package is decent relative to the industry. * They do invest in internal training programs.

Cons

* Promotions happen, but pay raises simply do not — in three years, I never witnessed a single one, regardless of title or tenure. * They clawed back a 1% cost-of-living raise by quietly cutting variable pay by an equivalent amount. * Overtime is effectively off the table. Budget comes first, always. * HR exists on paper only. Don't expect support or resolution when you need it. * Expense reimbursements — including professional certifications — are like pulling teeth. Expect a fight. * Benefits and perks have been steadily eroded over time to cut costs. * Certain groups of employees are visibly and consistently treated with less respect, given fewer opportunities, and held to different standards than others. Leadership has shown no interest in addressing it.

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