Pros
fairly good money. It was a position that definately would keep you busy. I don't have many things to say positive since THD, in their infinate wisdom, decided to eliminate all the Store HR Manager positions. What a stupid idea. The Store Managers and Assistant Store Managers can barely do their jobs now, so why not heap on HR duties to their already full plates. I would receive calls in the morning from my District Manager telling me we were over hours for the week (on a Tuesday) so we would send people home and call others telling them to not come in for the day. Later that same day I'd get a call from the same District Manager saying our customer service numbers were low and to get associates in. I'd end up calling the same people and telling them to come in. It was insane.
Cons
Long hours, too high of expectations, lack of consistency. Corporate executives who think things are rosy. Get out of your office and work in an actual store for a week. Don't fall for the crap you see during a store walk, even the surprise walks we all knew were coming. Come to a store during a normal week, when we haven't called in every person on their day off so it would look like we had associates everywhere. During a normal day a manager can't walk to the floor, because they know they will be pounced on by 20 customers who just complain because they've been there for an hour and not a single person has walked by to see if they needed anything. You want store coverage, but you tell us to cut hours. You can't have both. Get real. Get a clue. Come see for yourself.