Pros
Met Kind and Supportive People I was grateful to meet many customers and colleagues who were friendly and respectful. Improved Communication Skills Talking to different types of customers helped me become more confident and better at communication. Learned About Product Promotion I gained real experience in explaining product benefits and handling customer questions. Time Management The job helped me learn how to manage time better between work and studies. Customer Service Experience I learned how to be more patient and helpful when dealing with customer needs or complaints.
Cons
Lack of Prayer Breaks for Muslims As a Muslim, I found it difficult because we were not given proper time or space to pray. Sometimes we had to pray in secret so the manager wouldn’t scold us. Strict Dress Code I was uncomfortable because the dress code did not fully support modest wear like wearing a tudung properly (covering the chest) which is part of my beliefs. Standing for Long Hours The job required standing for a long time, which was physically tiring, especially on weekends. Unclear Work Instructions Sometimes, the tasks were not explained clearly, and it caused confusion especially for new staff. Lack of Staff Benefits As a part-timer, there were no proper staff meals or extra allowances even during long working hours.