It's a successful company but with a toxic culture - Anonymous employee Toptal Employee Review

2.0
30 Aug 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Joining a company that's succeeding it's always a big perk. Anyone who joins would be attaching themselves to the "story of success at Toptal" - Remote work can be life-changing for many, especially to those outside of the US - There are some areas in the company where you can learn from people who are the best in their field - for example, Growth Marketing and Enterprise Sales

Cons

- Please google "Toptal The Information" to read an article about the drama between the founders. It's a dramatic story that signals how toxic can be to work with the CEO. - If you want even more details, including testimonies of a former employee, please google "jason calacanis toptal" and you will see the famous investor Jason Calacanis going for over an hour about Toptal and its CEO. - The company has high employee churn, especially for a remote company. Some of the people that left were not great, of course. However, plenty of good leaders left too. I believe over 80% of the people who report to the CEO have joined in the last 12 months.

Explore other reviews about Toptal

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

1. Excellent Pricing 2. Geneue Big and Global Clients 3. Pricing at your Choice 4. Top Class Payment System 5. Job Matcher who listen to you when and where required. 6. Always Real Job not a Job where person working as Freelancer to some international client and post job which you do during your parttime.

Cons

I don't find any Cons for TopTal Freelancer Platform

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Toptal Response
6d
Thank you for your positive feedback. We appreciate you taking the time to share your experience.
1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Toptal employs dozens of intelligent, hard-working individuals. There have been some legitimate operational improvements made over the last few quarters.

Cons

This review is submitted in good faith and reflects my honest perspective and individual observations as a former employee. It is intended for informational purposes and should be viewed as an expression of opinion protected by law. Leadership in the SMB segment lacks the sales-specific experience necessary to lead a high-performing org. Currently led by those with Operations backgrounds, the department lacks the sales coaching, training, and strategic direction that a seasoned CRO or Sales VP would provide. Career advancement is virtually non-existent for SMB reps, regardless of performance. Furthermore, compensation is stagnating; management has stated that raises are withheld due to "uncapped commissions," yet they have simultaneously replaced revenue-sharing on Professional Services deals with smaller spot bonuses. This actively disincentivizes reps from pursuing high-revenue deals. Communication is also a missed opportunity. Beyond automated jokes in Slack channels and a brief quarterly All-Hands, there is very little meaningful interaction or recognition of the reps' achievements from senior leadership.

3
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