Avoid this company and save yourself the stress and time - Customer Service Specialist Toptal Employee Review

2.0
4 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Base salary pay is competitive for the industry if you're based in US.

Cons

Toxic and dysfunctional company culture fueled by lack of stability, very low job security, employees and/or managers are punished for low scores in company satisfaction surveys. At first glance things seem very well organized, but once you start to get to know the inner workings you realized how messed up and toxic it is.

Explore other reviews about Toptal

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

1. Excellent Pricing 2. Geneue Big and Global Clients 3. Pricing at your Choice 4. Top Class Payment System 5. Job Matcher who listen to you when and where required. 6. Always Real Job not a Job where person working as Freelancer to some international client and post job which you do during your parttime.

Cons

I don't find any Cons for TopTal Freelancer Platform

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Toptal Response
3w
Thank you for your positive feedback. We appreciate you taking the time to share your experience.
1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None. Avoid. This is a sinking ship.

Cons

As others have mentioned, the leadership of Toptal is very poor. Constant changes of direction, unstable leaders, a product with tons of competition. They also have extremely high turnover. Even if you get a job here, you'll be looking again in under a year.

3
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Toptal Response
3w
Thank you for your feedback. We appreciate you bringing this to our attention, as your input helps us improve.
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