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Total Merchant Services

Part of North

Engaged employer

I enjoy coming to work every day. - Anonymous employee Total Merchant Services Employee Review

5.0
27 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I really feel like TMS is a family. We all chip in to get the job done. I've worked at similar companies where you are restricted by your job description or level within the company. At TMS it feels like great ideas are respected regardless of who you are or what department you're in. We meet with senior leadership monthly and they let us know what direction the company is going. I think people work much better if they know what the common goal is. This is a place where you are free to make your career path. This has been great for people who are new to the industry and don't quite know where their heart lies. People will help you get to where you want to go as long as you put in the work. Really fun atmosphere. We are constantly doing charitable events and finding new ways to give to the community. Great ticket give-aways for local sporting events. Holiday parties are the best I've ever seen. Completely top notch.

Cons

I can't really think of any. I feel appreciated and am happy to work here.

Explore other reviews about Total Merchant Services

5.0
6 Sept 2023
Recommend
CEO approval
Business outlook

Pros

freedom to set schedule and make unlimited residual

Cons

Company buy outs cause decrease in customer service

1.0
29 Mar 2016
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

they have a free terminal program

Cons

Relationship managers, Tech Support, Customer Service, Management well pretty much every department doesn't really know much about the industry most came from Intuit and they were more of a branded name. They don't care about there outside sales reps even though they have no inside sales ( SO there would be no business without us so you would think they would be real nice) All the good industry people have left for other positions or been fired most likely because upper management felt threatened Sad thing is TMS back before it moved to LA and was in CO was a pretty good company wasn't really technologically advanced but they aren't really now(they do have a couple of products but they just don't work well and looks like they have mostly given up on them (groovv POS and Groovv offers) They break deals and promises, lie about timelines, don't get back to you when they say they will. ITs is just a very one sided up profitable business to be a strategic partner with.

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