Decent - Registered Customer Care Quality Specialist Transamerica Employee Review

Supportive leadership that cared about my personal development

Restructuring cost lots of job to go away

great account management team. Great bosses. pension. decent benefits. managers allow flexibility.

the account managers are the only ones held accountable. other departments don't answer emails for weeks, don't do their jobs and no one in upper management cares. directly effects account managers so you get yelled at by clients and brokers a lot. don't get paid enough to do the job of the account manager and take on the other departments work.