Dissapointing - Account Manager Travelers Employee Review

2.0
3 Jul 2016
Recommend
CEO approval
Business outlook

Pros

Great benefits, including: - Pension Plan - 401k - Good amount of PTO - Health Benefits - Room for advancement

Cons

I was really looking forward to work at Travelers only to be very disappointed in the end. Having prior insurance experience in the past I didn't mind the workload or the stress associated with the position, however, the company culture is way too corporate. Travelers is an incredibly successful company but I found it very difficult to continue working for a company that all it cares about is the bottom line. Building was poorly maintained, work equipment was old and constantly crashing. Systems are very outdated and redundant and having gone through so many mergers and acquisitions I constantly found myself working through several programs just to get my work done. Business Unit meetings were all about reducing overhead costs, even though you do not get any perks other an your paycheck. Travelers is the first company I've worked for that doesn't promote team activities, holiday parties, does not provide coffee or drinks, etc. Our lunch room was filthy and microwaves were not maintained by facilities... Apparently, after talking to one of the employees that has been employed there for 20+ years, she said Travelers decided to get rid of the aforementioned little perks to put the money in the pockets of the employees (pay was good but definitely not above average for the market). So, I guess you can deal with some of those things if Travelers was your first employer or all you cared about was your paycheck. What upset me the most is the fact that they constantly bragged about how profitable they were. "Most profitable quarter, blah, blah, blah". The hard truth is that in order for you to even be considered for a merit increase you have to go above and beyond the expectations of your job. Not that I support doing what is expected from you but you can only do so much before can no longer exceed expectations. Last thing, opportunity advancement is there for you but mostly depends on who you know and not how well you perform.

Explore other reviews about Travelers

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Opportunities to grow with many career path options; great benefits; work-life balance; collaborative culture

Cons

Even with a couple of roles that were not a great fit, those "cons" were beneficial to my growth and knowledge of the business, positioning me for other opportunities

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Everyone I work with here is great - friendly, dedicated, hard working, professional, but also fun. The company is very aware that their employees are people. They encourage us to use our time off. We have mindfulness trainings. Our medical plan includes things like 8 free therapy sessions and free visits with a lawyer for consults. Also, I genuinely get the sense that Travelers is a good company. We are encouraged to volunteer. When we do, they award us $20 for every hour of community service worked, and that money can be used to donate a charity of our choice. Then, Travelers will match the money that they already gave us. The leadership is working to be zero emissions by 2030 and I believe they will do. It's a great place to work. There are so many different business units, departments, and offices in this company that if your role isn't fulfilling you can probably find another position that will be a good fit. You are also likely to find another office in the country if you have to (or want to) move. The company is very open to people finding the right place for them.

Cons

Everyone has a very full plate. It's not an insurmountable amount of work but it will keep you very busy. We also require at least 3 days per week in office in my region, but honestly, it's nice to back in an office with people. You will likely pay more for benefits here but they have different plans depending on what you're looking for.

See reviews by: Helpful|Rating|Date|All