Lessons in Corporate Politics - Auto Claims Adjuster Travelers Employee Review

3.0
7 Jul 2018
Recommend
CEO approval
Business outlook

Pros

- Good pay. - Good benefits. - Some of the people are really nice. - Having the company's name on your resume can help open doors within the industry.

Cons

Everything else. You'll see a lot of great reviews from first year employees, and there's a reason for that. Travelers has an unspoken "up or out" policy. I've been told this by VERY reliable sources. So while they strive to keep new hires happy for their first year there, afterwards the rug gets pulled out from under everyone. Among tenured employees, they're seeking to promote the top 20% or so, who are mostly selected based on how popular they are among the management team. The other 80% or so of new hires will be driven out of the company. No one believes it'll happen to them until it does. Speaking out about these things can cause a person to get labelled a disgruntled employee by others, at least until the machine goes into effect against those others also and they experience what's going on for themselves. So if you were wondering why turnover is so high there, the cat is out of the bag. If you get an opportunity to work at Travelers take advantage of it, but have an exit-plan ready upfront. The company will use you then spit you out, so don't get caught worrying about loyalty. Just use them for what they're good for -- the pay, the benefits, and the experience. But look out for yourself first and foremost. Treat your relationship with the company the way they treat it: strictly business.

Explore other reviews about Travelers

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Opportunities to grow with many career path options; great benefits; work-life balance; collaborative culture

Cons

Even with a couple of roles that were not a great fit, those "cons" were beneficial to my growth and knowledge of the business, positioning me for other opportunities

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Everyone I work with here is great - friendly, dedicated, hard working, professional, but also fun. The company is very aware that their employees are people. They encourage us to use our time off. We have mindfulness trainings. Our medical plan includes things like 8 free therapy sessions and free visits with a lawyer for consults. Also, I genuinely get the sense that Travelers is a good company. We are encouraged to volunteer. When we do, they award us $20 for every hour of community service worked, and that money can be used to donate a charity of our choice. Then, Travelers will match the money that they already gave us. The leadership is working to be zero emissions by 2030 and I believe they will do. It's a great place to work. There are so many different business units, departments, and offices in this company that if your role isn't fulfilling you can probably find another position that will be a good fit. You are also likely to find another office in the country if you have to (or want to) move. The company is very open to people finding the right place for them.

Cons

Everyone has a very full plate. It's not an insurmountable amount of work but it will keep you very busy. We also require at least 3 days per week in office in my region, but honestly, it's nice to back in an office with people. You will likely pay more for benefits here but they have different plans depending on what you're looking for.

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