Fun but misguided - Anonymous employee Tripadvisor Employee Review

3.0
16 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- free food - free medical - dog friendly - no dress code - AMAZING coworkers - ok parties...they used to be better tbh - fantastic office space generally, if you're fresh out of college, it's a great place to start your career. But if you get tired of doing the same thing without new challenges and want to grow your career, this is not the place for you. Basically it's just a great (read: easy and fun) stepping stone on your resume to help get you to the next bigger and better thing.

Cons

- no such thing as transparency, even though it's everyone's favorite buzzword. everyone has their own agenda and the sales reps pay the price - no opportunities to grow; they rather you leave and learn elsewhere then hope you come back instead of investing in the growth of their current talented employees - horribly unfair and uneven pay structures. people doing the same job are not being paid the same no matter how long you've been there. It's like someone is button mashing to get goals and salaries - no rhyme or reason - management is a mess and judges people on entirely unjustified reasons that have nothing to do with job performance, then senior leadership practically bullies people out of their jobs (in hopes of bringing in cheaper college grads most likely) - goals are entirely random and make no sense. every single person has a different goal and nobody understands why - decisions are made by those who don't understand how humans act, they only look at numbers and data. no empathy for the little guys, even if that's half the business. they also don't understand as sales people, we can't keep asking for more money on a product that keeps performing worse year over year. - if you're not a "senior" person, they basically set you up for failure by giving you all the worst accounts that are ready to cancel, and leave your goal on par with good quality leads. leads should be qualified - not everyone needs this product and instead sales people are stuck trying to save garbage accounts that never should have signed up in the first place

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5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
avatar
Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
4.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The pace and work/ life balance are very manageable and they are still pro remote work which is a huge benefit as a lot of companies push return to office. The benefits and salaries are great compared to the industry standards.

Cons

Lots of turmoil, changeover, layoffs and chaos caused by a recent re-org. ELT does not have vision or innovation outside of “AI” and it’s hard to feel confident about the long term success of the company. Lots of white men who lack creativity.

2
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Tripadvisor Response
1mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
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