Going downhill for a while now - UX Designer USAA Employee Review

4.0
31 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Started off with a good centralized design org and there design system and org is pretty mature. Fostered a supportive and helpful designer community.

Cons

Started dismantling the central design org last couple years by not replacing head of design role, decentralizing design org, laying off a lot of various level designers, and may remove all design in-house by next year.

Explore other reviews about USAA

5.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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