Decent pay but stressful claims environment - Claims Adjuster USAA Employee Review

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Pay was decent with PTO available day one.

Cons

Claims is stressful and would not recommend.

Explore other reviews about USAA

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great mission; great compensation; strong people and technology

Cons

Can be meeting intensive & bureaucratic in some areas

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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