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      USAA

      Engaged employer

      USAA reviews

      Great benefits overshadowed by micromanagement and poor culture - Compliance Risk Lead USAA Employee Review

      3.0
      16 May 2026
      Compliance risk lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits including health insurance, tuition assistance and 401K.

      Cons

      Ridiculous culture in which my micro-managing manager watched slack constantly for any idle time, questioned anytime so was not super smiley and happy, she also read our emails and questioned why I had a meeting with her manager. Hired a bunch of remote workers and then refused to allow promotions and laid off many.

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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