Great coworkers and benefits, but constant layoffs persist - Information Solutions Advisor USAA Employee Review

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

I worked with great people. I had benefits that allowed me to take care of my family. The bonding time allowed for new parents is awesome. The company helped pay for my masters degree.

Cons

The constant layoffs. RTO, to go into the office and do video calls. Probably could get paid more if with another company.

Explore other reviews about USAA

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

People and pay are great.

Cons

The company does a lot of layoffs

1
5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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