If you don't drink the Kool aide, you don't belong! - Director USAA Employee Review

If you are different, you are not "management material." Some of the long-tenured middle management personnel feel very threatened by folks hired from outside the company. Getting new ideas to be considered can be an uphill battle. Being a very successful executive at other companies doesn't mean anything if you do not have the USAA "brand" on your forehead! One has to participate in "group think" to advance in their career.