BE WARY ---- IF IT SOUNDS TOO GOOD TO BE TRUE --- IT IS - Banking Specialist I USAA Employee Review

1.0
21 Jan 2009
Recommend
CEO approval
Business outlook

Pros

The benefits and the pay.

Cons

Sell, sell, sell - even if someone was just calling in asking about charges, etc.... I actually was written up for not offering someone that was over $2,000 in the hole a CREDIT CARD!!! Talk about issuing someone a shovel when they are in the hole. I figured we would never get paid the arrears, and then to give them a credit card with a 5 grand limit ---- HELLO!

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5.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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