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      USAA

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      USAA reviews

      Awful Place to Work - MSR II USAA Employee Review

      2.0
      20 Jun 2012
      Msr ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits Bonuses Cafe Services Company Store Insurance benefits Money Different Campuses Discounts

      Cons

      Terrible if on the phones. End up depressed and miserable. Will have a therapist and few prescription drugs by your second year in. a lot of office politics

      Explore other reviews about USAA

      5.0
      26 Jun 2026
      Manager, contact center
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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