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      USAA

      Engaged employer

      USAA reviews

      Worst job I have ever had, most anti-military company I have worked for. - Auto Claims Adjuster USAA Employee Review

      1.0
      16 Jul 2018
      Auto claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent benefits, carefully crafted around tax breaks and the only possible way to keep employees.

      Cons

      Everything. Management, employees, workload. It’s a human factory farm and day in and day out you are surrounded by people bashing and mocking our military. USAA preys on our service members while mocking them behind their back. Managers never work and leave their workload to their “team”. Hands down the worst place to work and not worth the mental health toll that it takes.

      Explore other reviews about USAA

      5.0
      23 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great employee benefits Nice PTO Work life balance

      Cons

      Nothing to complain, great company to work for

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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