Great Benefits - Survivor Relations Specialist II USAA Employee Review

4.0
18 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Lots of PTO Lots of training

Cons

Hard to move forward w/o a degree It’s a call center and the days can feel monotonous

Explore other reviews about USAA

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoy the people I work with and it’s a great company.

Cons

There not any cons it’s like any other job.

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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