Poor leadership - Mortgage Loan Officer USAA Employee Review

1.0
2 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Pto medical gym cafeteria co workers

Cons

This used to be the company to work for. We are held to perfection and put on performance plans every other month. Managers are absolutely horrible. My manager has no positive feedback it's always what I did wrong or what I can improve on. No growth at all. We are a sinking ship.

Explore other reviews about USAA

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good pay. People who care and want to see everyone succeed. Great benefits

Cons

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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