Great team, but micromanagement hinders guest experience - General Manager Ulta Beauty Employee Review

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team in store, not in a mall, teamwork amongst peers,

Cons

Micro managed, focus on things that don’t enhance guest experience, no work life balance, too many hands in things

Explore other reviews about Ulta Beauty

5.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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