Some dogs are treated better!!! - Salon Manager Ulta Beauty Employee Review

1.0
10 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Good Benefits but expensive..good discount!!

Cons

Being disrespected not only by your GM but your DM as well. don't ever think you can file a harassment complaint confidentially to HR without it being shared with the person you complained about before an internal investigation can be completed and then your DM lying to you about it. Unrealistic goals for a new location not only for the store but for the salon. Only being able to give talented stylists 10-12 hours and then they want you to hire more. They say you can make as much as you want, but that is simply not so when it's a new salon. It has to grow. Whoever is advising them for the salon industry doesn't know anything about building a business. The other managers are all transferring to another location just to get away from the present GM, due to her bully tactics. They are afraid to say anything for fear of retaliation, even though the company has a "No Retaliation" policy, that is a joke just like a confidential complaint. When your DM can't see what is in front of her nose, it's hard to try and explain it. Eventually maybe they will get it, but I doubt it. Please read these reviews, yes there are a few that like Ulta, but then again I don't think they uprooted their life to move to another city and state for a company that they thought would be a great move for. My bad. I am going back to the company that I came from, that knows how to treat it's employees and respects them.

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5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Indoor facilities, no extreme weathet

Cons

Micro managing was an issue at times

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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