Don't see much progress - Cashier Ulta Beauty Employee Review

2.0
1 Dec 2012
Recommend
CEO approval
Business outlook

Pros

Employee discount is around 25%, flexible schedule for the most part, some cool new up and coming brands like napoleon perdis.

Cons

Cut hours, low wage, no gratis, rude customers at times who will blame you for the crappy coupons they send out, management is rude and talks about employees /customers behind their backs, unfulfilled promises from management to give more hours, schedule for the following work week doesn't come out until Friday or even SATURDAY!, understaffing, no time to actually work on improving your salesmanship. The management called a meeting on Saturday morning to discuss the new holiday schedule. When there the manager told everyone that store hours would be extended for the Xmas season and we all should expect to see an increase in our hours. It's been about 4 weeks since that meeting and not only have my hours been cut drastically but they have also called me a couple times not to come in for my scheduled work hours. Translation, we don't have any hours to give to anyone expect our 6 managers! I mean I honestly rue the fact that you wasted my Saturday just to lie to my face about hours. It's also not just me, I look at the schedule every week and there are others who's hours consist of 0.

Explore other reviews about Ulta Beauty

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Everyone at the location was friendly and helpful. The employee discount was a huge plus. Great store to work for!

Cons

During the slower months, hours get cut unfortunately.

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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