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      Zendesk

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      Zendesk reviews

      Excelente lugar para trabalhar - Customer Success Manager Zendesk Employee Review

      5.0
      18 Nov 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Trabalhei no time de scaled. A liderança é presente, competente e inspiradora.

      Cons

      A equipe é grande, movimentar-se depende de resultados excelentes e de certa competitividade.

      Explore other reviews about Zendesk

      5.0
      4 May 2026
      Principal senior strategic account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, good work life balance, excellent team mates, Everyone is focused on extremely bright solutions-oriented collaboration.

      Cons

      Many systems to learn, but this is true for any large company.

      2.0
      3 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of investment in AI, product development. Can be very nimble and agile when needed. Have driven real process and functional improvement over the last couple years.

      Cons

      Recent RTO. Leaders make decisions on whim and the rest of the company ends up react mode. Alignment across leadership suite is always great. High exec turnover

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