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Empyrean Digital

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Empyrean Digital Reviews

3.5

57% would recommend to a friend

(8 total reviews)

Nicola Tappern

100% approve of CEO

57% positive business outlook

Reviews by job title

8 reviews
1.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote company with Summer and Christmas gatherings.

Cons

In my experience, for a company of this size, the lack of benefits and flexibility is disappointing. While annual reviews and pay rises are frequently referenced, in practice they feel more like a way of managing expectations than delivering meaningful outcomes. Given the relatively flat structure and limited layers of approval, it seems unreasonable that promotions are restricted to once per year. Feedback does not feel freely flowing, and having to wait for annual reviews to receive meaningful input feels outdated and ineffective. There is no private healthcare or dental coverage, maternity leave is very limited, as are pension contributions, no gym/charity days. Considering this is a fully remote company with no office overheads, this lack of investment in employee benefits is particularly surprising and does not reflect the level of commitment expected from employees. A key concern, and something I would strongly encourage candidates to explore during the interview process, is the lack of clear separation between HR, operations, and business ownership. These functions appear to sit very closely together, with little practical distinction. As a result, it is difficult to view HR as an independent or impartial function, which raises concerns about how objectively people-related matters are handled and how safe it is to escalate issues. This structure can also give the impression that personal relationships and internal networks have a greater influence on decision-making than they should. I feel a “in-group vs out-group” dynamic, where access to tools, information, and opportunities is inconsistent. Communication is often poor, and management does not consistently provide guidance or support, with accountability frequently pushed downward.

5.0
25 Jun 2025

Empowering, Supportive, and Impactful: A Great Place to Grow

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My experience at Empyrean Digital has been incredibly positive. From the outset, I’ve felt encouraged to contribute, learn, and grow within a team that genuinely values collaboration and initiative. There’s a healthy balance of structure and flexibility, which has allowed me to take ownership of my work while feeling supported by colleagues and leadership. One of the things I appreciate most is the openness of the leadership team and their willingness to deliver amazing outcomes for clients alongside incredible support for the team. They’re engaged, transparent, and accessible. Feedback flows both ways, and there’s a strong focus on continual improvement at both project and organisational levels. Progression isn’t about who’s been here the longest; it’s about contribution, attitude, and a shared commitment to doing great work. Like any organisation, Empyrean is evolving - and that’s part of what makes it exciting. Projects move fast, but they’re grounded in real user need and are well scoped, with clear guidance and accountability. The exposure to new work alongside support from leadership has helped me grow in confidence and capability. I’d encourage anyone considering a role here to meet the team and ask questions - you’ll find a thoughtful, talented group of people who care deeply about what they do. It is the perfect fit for people who want to work hard to learn, progress and build amazing products. In an economy where lots of agencies are making redundancies, the company is hiring, which says a lot.

Cons

As with many remote-first environments, there’s always the risk of attracting individuals who see remote work as an opportunity to coast. That said, Empyrean has strong performance monitoring and a no-nonsense approach to accountability - people who aren’t pulling their weight tend not to last long. The team culture really values contribution, and those who engage thrive.

2.0
18 Jun 2025

A challenging time

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good initial salary and 100% remote.

Cons

My experience at Empyrean Digital was personally challenging and ultimately disappointing. During my time there, I encountered structural and cultural dynamics that did not align with my expectations for professional growth. Opportunities for development felt limited, and it was difficult to identify clear pathways for advancement or constructive feedback. Management appeared insular, with leadership roles seemingly concentrated among long-standing personal relationships. This contributed to a sense of limited transparency and made it hard to raise concerns through conventional channels. I also perceived inconsistencies in how employees were treated, which, in my view, affected workplace morale and fairness. While others may have had different experiences, I found the environment difficult to navigate. Unfortunately, I saw several talented and supportive colleagues move on during my time there. From a business standpoint, there appeared to be a lack of strategic direction. Projects sometimes seemed misaligned with the company’s capabilities, contributing to operational challenges and a reactive working culture. Leadership at the team level varied. In my case, I felt that project guidance and accountability were often unclear, which made it hard to deliver work effectively. I encourage those considering opportunities at Empyrean Digital to do their own research and determine whether the company’s environment aligns with their professional goals and values.

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Empyrean Digital Response
6mo
Thank you for sharing your experience. While we’re sorry your time at Empyrean wasn’t what you hoped for, I’d like to briefly address the points you’ve raised to give readers balance: • Career progression: We have clear development pathways and regular feedback cycles. High performance is recognised and rewarded, and—like any performance-driven organisation—roles that aren’t the right long-term fit naturally lead to people moving on. • Leadership & transparency: Our leadership team is structured around capability, not personal relationships. We hold regular forums, open Q&A sessions and structured feedback processes to ensure transparency. • Fairness & consistency: Consistent treatment is central to our culture. We use formal performance and people processes to ensure fairness and to address issues early. • Strategic direction: Empyrean has a clear strategy focused on impactful digital transformation work. Every project is scoped against our capabilities, and we continuously refine this as we scale. • Project guidance & accountability: We have defined delivery frameworks, escalation routes and support structures. We continue to strengthen these as the business grows. • Colleague turnover: As in any company that values high standards, some colleagues move on for performance or fit reasons. Others progress strongly and speak positively about their experience. We encourage prospective candidates to review the full range of feedback on this page for a more rounded view. We remain committed to building a high-performance, supportive culture as we scale. — Empyrean Digital
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Glassdoor has 8 Empyrean Digital reviews submitted anonymously by Empyrean Digital employees. Read employee reviews and ratings on Glassdoor to decide if Empyrean Digital is right for you.