H.Samuel reviews about "colleague"

Low pay despite the several roles we have to do.

No breaks allowed and managers showed some favouritism.

Extremely toxic working culture, which included racism, homophobia, transphobia, and classism. No regard for the wellbeing of employees. I was fortunate to have great store managers (worked in two branches), but the supervisors, assistant managers and some of the senior sales associates were very unfriendly and were explicit in their disdain of marginalised communities, colleagues and customers alike. There is also a considerable problem with unconscious bias, especially toward black and brown customers. Despite the onerous diversity and inclusion training mandated by HR, there are continuous occurrences of this behaviour being exhibited. Sexual harassment is not taken seriously, a colleague of mine was sexually assaulted by a colleague, who still this day remains in his position at H Samuel.

Lots of admin work Manual data entry

Pressure to Meet Sales Targets: Like many retail environments, employees at H.Samuel are often under pressure to meet sales targets. This can lead to stress, especially during busy periods like Christmas, Valentine's Day, or other key retail events. Some employees report feeling that the pressure can sometimes be overwhelming. Long or Irregular Hours: Working in retail, especially in a company like H.Samuel, means working weekends, late evenings, and holidays. This can be challenging for work-life balance, especially for those with family commitments or other personal interests. Low Pay for Some Roles: While there are opportunities for commissions or bonuses based on sales, base pay for entry-level or non-managerial roles in retail can be relatively low compared to the responsibilities expected. Some employees feel that compensation doesn’t always align with the workload or performance expectations. Limited Career Progression for Some: While some employees advance within the company, others feel that opportunities for career progression can be limited or unclear. Some staff may find themselves stuck in a role for a long time, especially if they’re not located in a larger store or don’t have access to frequent promotions. High Staff Turnover: Retail environments often experience high turnover, and H.Samuel is no exception. This can lead to instability, a lack of continuity, and frequent re-training of new staff. For employees who value consistency, this may be frustrating.

Toxic work environment, very competitive between colleagues. Hated going to work every day.

really pushy about selling insurance. manager sometimes likes to steal high value sales. really bussy during the holidays.

Constantly being asked to work way more than your contract, poor pay, messing up payslips