Harrods Reviews

Updated Jul 27, 2021

To filter reviews, or .

Found 1,058 of over 1,206 reviews

3.9
75%
Recommend to a Friend
80%
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
442 Ratings
Pros
  • "Best place to work, Lovely management team, discounted food canteen and staff discount on most of things(in 112 reviews)

  • "good discount with your harrods rewards card(in 54 reviews)

  • Cons
  • "Managers are rude, hard to have relationships with clients if not in a boutique, very busy in the summer - long hours(in 54 reviews)

  • "Dysfunctional senior management team(in 26 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Former Employee, more than 3 years

      Complex and exciting environment

      Jul 23, 2021 - Retail Systems Analyst in Hammersmith, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company culture Amazing benefits Constant change

      Cons

      Demanding business Bad decisions being made by managers without consenting with technical employees

      Be the first to find this review helpful
    2. 5.0
      Former Employee

      good workplace

      Jul 20, 2021 - Warehouse Worker in Reading, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      friendly colleagues + bosses as well as nice, hygienic workplace with two thirty minute breaks.

      Cons

      bit far away, and had to catch trains daily

      Be the first to find this review helpful
    3. 4.0
      Current Employee, more than 3 years

      Staff Discount

      Jul 19, 2021 - Massage Therapist in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great for staff discount for shopping.

      Cons

      everything is good but in the staff canteen doesn't a lot people and long queues.

      Be the first to find this review helpful
    4. 4.0
      Former Employee

      Very good company to work for

      Jul 19, 2021 - Sales Consultant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      you can really learn a lot

      Cons

      a bit To structured and does not pay so good

      Be the first to find this review helpful
    5. 4.0
      Current Employee

      Management and staff

      Jul 21, 2021 - Beauty Consultant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice environment to work in

      Cons

      Management don’t care about staff

      Be the first to find this review helpful
    6. 3.0
      Former Employee, more than 3 years

      Fair

      May 10, 2021 - Sale Assistant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best retail pay A whole food court staffing area Flexible hours if stated Mostly friendly environment Personal discount Family and friends discount Commission on every sale unless you work in a concessions department. Well-paid cleaning staff to do the tidying at the beginning and the end of the day so you could focus on the close and standards in store Amazing security team protecting customers and the staff HR is honestly across the road so if you find a job that you would like to do they have training days to help you get to that place it’s pretty incredible Extremely diverse every race or religion either works or shops there

      Cons

      It is a very established environment most high end customers can be extremely sweet however you will have to hold your tongue and continue to show politeness and grace regardless

      Continue reading
      Be the first to find this review helpful
    7. 3.0
      Former Employee, more than 1 year

      A difficult place to work

      Jul 27, 2021 - Sales Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good discounts, good facilities to get ready for your shift.

      Cons

      Impossible standards to maintain. High school mean girl behaviour in management.

      Continue reading
      Be the first to find this review helpful
    8. 4.0
      Current Employee

      Good place to work

      Jul 16, 2021 - Assistant Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff discount , comfortable staff canteen

      Cons

      Strict rules, strict management demanding customers

      Continue reading
      Be the first to find this review helpful
    9. 3.0
      Former Employee

      Satisfactory

      Jul 27, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good discounts Friendly staff and employees

      Cons

      Work times are inflexible Don’t get paid enough for ow much work we do

      Be the first to find this review helpful
    10. 4.0
      Former Employee

      Lovely company

      Jul 14, 2021 - Part-time Sales Advisor in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Meet amazing eccentric people and working at Harrods comes with a lot of perks

      Cons

      You can be overworked so be prepared

      Be the first to find this review helpful
    Viewing 1 - 10 of 1,058 Reviews

    Popular Careers with Harrods Job Seekers

    JobsSalariesInterviews

    Work at Harrods? Share Your Experiences

    Harrods logo
    or