Harrods Reviews
Updated Jul 27, 2021
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Found 1,058 of over 1,206 reviews
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Approve of CEO
Michael Ward
442 Ratings
Pros
"Best place to work, Lovely management team, discounted food canteen and staff discount on most of things" (in 112 reviews)
"good discount with your harrods rewards card" (in 54 reviews)
Cons
"Managers are rude, hard to have relationships with clients if not in a boutique, very busy in the summer - long hours" (in 54 reviews)
"Dysfunctional senior management team" (in 26 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee, more than 3 years★★★★★
Pros
Great company culture Amazing benefits Constant change
Cons
Demanding business Bad decisions being made by managers without consenting with technical employees
- Former Employee★★★★★
Pros
friendly colleagues + bosses as well as nice, hygienic workplace with two thirty minute breaks.
Cons
bit far away, and had to catch trains daily
- Current Employee, more than 3 years★★★★★
Pros
Great for staff discount for shopping.
Cons
everything is good but in the staff canteen doesn't a lot people and long queues.
- Former Employee★★★★★
Pros
you can really learn a lot
Cons
a bit To structured and does not pay so good
- Current Employee★★★★★
Pros
Nice environment to work in
Cons
Management don’t care about staff
- Former Employee, more than 3 years★★★★★
Pros
Best retail pay A whole food court staffing area Flexible hours if stated Mostly friendly environment Personal discount Family and friends discount Commission on every sale unless you work in a concessions department. Well-paid cleaning staff to do the tidying at the beginning and the end of the day so you could focus on the close and standards in store Amazing security team protecting customers and the staff HR is honestly across the road so if you find a job that you would like to do they have training days to help you get to that place it’s pretty incredible Extremely diverse every race or religion either works or shops there
Cons
It is a very established environment most high end customers can be extremely sweet however you will have to hold your tongue and continue to show politeness and grace regardless
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Good discounts, good facilities to get ready for your shift.
Cons
Impossible standards to maintain. High school mean girl behaviour in management.
Continue reading - Current Employee★★★★★
Pros
Staff discount , comfortable staff canteen
Cons
Strict rules, strict management demanding customers
Continue reading - Former Employee★★★★★
Pros
Good discounts Friendly staff and employees
Cons
Work times are inflexible Don’t get paid enough for ow much work we do
- Former Employee★★★★★
Pros
Meet amazing eccentric people and working at Harrods comes with a lot of perks
Cons
You can be overworked so be prepared
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