Harrods Reviews

Updated 4 Mar 2021

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3.7
70%
Recommend to a Friend
80%
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
398 Ratings
Pros
  • "Best place to work, Lovely management team, discounted food canteen and staff discount on most of things(in 112 reviews)

  • "good discount with your harrods rewards card(in 54 reviews)

Cons
  • "Managers are rude, hard to have relationships with clients if not in a boutique, very busy in the summer - long hours(in 54 reviews)

  • "Dysfunctional senior management team(in 26 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Career Progression"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time

    Pros

    If you work hard and show commitment there are definitely opportunities to develop your career with the company

    Cons

    Progression business wide can be limited so you tend to specialize in one area, such as retail management, buying, merchandising, with no cross over of roles.

  2. "Looks after team"

    5.0
    • Work/Life Balance
    Current Employee - Sales Associate 

    I have been working at Harrods part-time for more than 3 years

    Pros

    Company looks after their employees

    Cons

    Food options within the building can be expensive


  3. "Great"

    5.0
    Former Employee - Sales Manager 

    I worked at Harrods part-time

    Pros

    Loved the discount, met loads of great people

    Cons

    Long hours but enjoyable still

  4. "Sales Associate"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods part-time for more than 3 years

    Pros

    Much better pay compared compared to the same position in other companies

    Cons

    Managaement care too much about the customers and meeting sales targets and not enough about staff

  5. "Sales assistant at harrods"

    4.0
    Former Employee - Sales Assistant in London, England

    I worked at Harrods full-time

    Pros

    development for a career in retail work ethic good atmosphere multiethnic, positive long breaks

    Cons

    salary repetitive management too strict sometimes work uniform flexibility

  6. "Fast Paced"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time

    Pros

    Fast paced environment with some of the hardest working people creating the magic for customers.

    Cons

    Long hours and super busy at times.

  7. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Patient Care Assistant (PCA) in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for more than 3 years

    Pros

    Loved every minute of it, highly recommend

    Cons

    unsociable hours like weekends, evenings and bank holidays

  8. "It is what you make it"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Knightsbridge, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Harrods full-time for more than 5 years

    Pros

    Huge opportunities if you're committed and work hard; location; access to many luxury brands and relationships

    Cons

    Retail hours; you need a thick skin

  9. "I was employed at Harrods from 2007 until redundancy in 2020"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Telephonist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time

    Pros

    An excellent place to work

    Cons

    I do not have any

  10. "Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service 

    I worked at Harrods full-time

    Pros

    People, Culture, Discount, Brands, Food Hall

    Cons

    Perception, Systems, Progression, Work/Life Balance and Benefits

Viewing 1 - 10 of 914 English Reviews

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