Harrods Reviews | Glassdoor.co.in

Harrods Reviews

Updated 15 February 2019
523 reviews

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3.7
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Recommend to a friend
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
236 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Positive working environment, staff discount" (in 70 reviews)

  • "Good discount, good colleagues and staff benefits" (in 32 reviews)

Cons
  • "The environment can be catty due to individual commission, long hours" (in 37 reviews)

  • "No development or career progression" (in 16 reviews)

More Pros and Cons

  1. "love working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Harrods full-time

    Pros

    love everything about working at harrods

    Cons

    I have nothing negative to say


  2. "Sale Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Harrods full-time

    Pros

    Great benefit (staff discount, staff canteen, enough supporting from management)

    Cons

    Some concession managers will put themselves in good working shifts' pattern (all early shift), floor manager should monitor to make sure fair to everyone. It helps to save many good and potential employees.

  3. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods part-time

    Pros

    Commission and discount for staff

    Cons

    You can get lost in the store

    Advice to Management

    Keep up the good work


  4. "overall opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time

    Pros

    competitive salary with good employee profit. clean, modern, fashion working environment. all staffs help each other so no one feels left behind.

    Cons

    sometimes customers could be very difficult to deal with. but retail jobs are like this, you have to find a way to get over it and keep yourself in a positive attitude.

    Advice to Management

    management is very good in my opinion, just some departments in the store have just been changed and rearranged so not everyone knows the new places a lot


  5. "would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Knightsbridge, England (UK)
    Former Employee - Sales Associate in Knightsbridge, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Harrods full-time (Less than a year)

    Pros

    The discount is good
    I have met some of the best people whilst working here, most colleagues are lovely
    Looks good on CV

    Cons

    So competitive with everyone trying to get their commmission
    There is a lot of favouritism by managers on the floor
    There is no career progression
    Regularly witnessed bullying on shop floor from management
    Have never felt so under-appreciated in a job before
    No work life balance due to the shift patterns

    Advice to Management

    To treat your staff better and equally, almost every single one of my colleagues felt so drained and unappreciated.
    To not use fear and bullying on your own staff

    Harrods Response

    18 Feb 2019 – Retail Director

    Thank you for taking the time to leave a review; we really value your feedback. We strive to provide an environment where all of our employees are supported, enjoy their work and feel valued. Your... More


  6. "It was ok not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Harrods full-time

    Pros

    Employee benefits, the status you get with working there

    Cons

    Overwork you and don’t take in consideration about your health sometimes. The managers for the denim and contemporary men’s were horrid

    Harrods Response

    18 Feb 2019 – Retail Director

    Thank you for taking the time to leave a review; we really value your feedback. We take your feedback very seriously and for us enact change I would like the opportunity to discuss your comments... More


  7. "Not a structured company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harrods full-time (More than a year)

    Pros

    Amazing place o work for

    Cons

    The salary is not what you expect would be in a place such as harrods

  8. "sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England (UK)
    Former Employee - Sales Associate in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Harrods full-time (More than a year)

    Pros

    good staff discount and fun place to work

    Cons

    managers are very difficult and can sometimes give you a hard time working at Harrods


  9. "Stock operative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time

    Pros

    Great staff and professional business

    Cons

    Transportation of merchandise, length of delivering goods


  10. "OK, but not really for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Harrods full-time

    Pros

    Some good people, decent benefits and staff discount.

    Cons

    Sometimes the human side is lacking. Simple things such as being late one minute is penalised. More a number than an employee really.