Harrods Reviews
Found 541 reviews
"Great benefit (staff discount, staff canteen, enough supporting from management)" (in 76 reviews)
"good discount, nice working environment, professional behaviour" (in 27 reviews)
"The environment can be catty due to individual commission, long hours" (in 38 reviews)
"No development or career progression" (in 17 reviews)
"A unique retail experience"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNegative OutlookApproves of CEOI have been working at Harrods full-time for more than a year
Pros
Great culture; a lot of internal communication; good discounts.
Cons
Poor respect and support from managers
Advice to Management
Don't forget how it was to be just a sales associate
Harrods2019-04-22"sales executive"
StarStarStarStarStarI have been working at Harrods full-time
Pros
good pay and great commission to be earned
Cons
long hours and boring days very repetitive
Harrods2019-04-10"Good if you can get it"
StarStarStarStarStarI have been working at Harrods part-time
Pros
Staff discount is great, 33% across the store
Cons
High standards for appearance (heels for girls)
Harrods2019-04-09"Best Job"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsI worked at Harrods full-time (Less than a year)
Pros
Incredible employee benefits, people are super friendly and nice to work with
Cons
people that work for concessions are a little difficult sometimes, and the fighting over commission can create a bad atmosphere
Harrods2019-04-03"decent"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI have been working at Harrods part-time (Less than a year)
Pros
good discount, uniform changing now
Cons
long shifts bad food in the canteen
Advice to Management
relax more show a enjoyable working environment too focused on targets
Harrods2019-04-10"Amazing place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Harrods full-time
Pros
It’s a company that always strives for better and encourages its people to do the same. Great support network.
Cons
Low work/life balance in retail
Harrods2019-03-20"furniture sales"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI worked at Harrods full-time for more than 3 years
Pros
job security & good training
Cons
late nights as open until 9pm
Advice to Management
top heavy with management and thin on staff
Harrods2019-03-27"sales"
StarStarStarStarStarI have been working at Harrods full-time
Pros
busy, but you can make friend with guests and colleagues.
Cons
people all around the store.
Harrods2019-03-28"Hard work, little pay, recognition or progression"
StarStarStarStarStarI have been working at Harrods full-time for more than a year
Pros
Staff discount Staff training Team Customers Staff canteen
Cons
Management Salary Role development Customers Snobbish
Harrods2019-03-24- Helpful (1)
"Harrods"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendPositive OutlookApproves of CEOI worked at Harrods full-time for more than 3 years
Pros
There is something magical about Harrods - everyone has good memories of the store growing up. The store is beautiful and it was always look good on your CV. Discount is very good. Michael Ward is totally ruthless always seemed like a nice guy around the store and HQ.
Cons
Some Directors that have been there a long time are bullying, dreadful people that treat their teams like children. No flexibility, long hours, humiliating tellings off in the middle of the office, zero support and pregnancies are deemed inconvenient.
Advice to Management
Treat your people better. Equal pay for both genders. Flexible hours.
Harrods2019-03-19Harrods Response
March 20, 2019 – HR Operations Director
Thank you for taking the time to leave a review; we really value your feedback. We strive to provide an environment where all of our people are supported, enjoy their work and feel valued. Your feedback regarding the working atmosphere is of particular concern to me and something ...
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Harrods Response
April 10, 2019 – Retail Director
Thank you for taking the time to leave a review; we really value your feedback. I’m pleased to read that you are enjoying role at Harrods. In regards to the dress code, we don’t expect our employees to wear heels in any role (though some of our team choose to wear them).