Helix Behavioral Services Reviews

Leadership decisions were often unclear and abrupt, with emotions running high Raises and advancement appeared to be based more on favoritism than merit or skill (i.e. — we had employees who were more open about being young parents or struggling more financially, who would be first in line for a raise because the clinic owner(s) felt an emotional stake in helping them, rather than evaluating them the same way they would other staff) Lack of objectivity in measuring promotions & raises due to lack of professional boundaries Lack of formal recognition for staff going above and beyond (i.e. “shoutouts” over raises.) Emotional toll of the work not always acknowledged or supported Clinic owners advocated for parents concerned about “safety” rather than advocacy for RBTs and clients. RBTs would get blamed for toddlers falling a scraping their knee, and helicopter parents would be reinforced in their overarching attitude towards their lack of belief in staff and anxiety-driven parenting styles Multiple staff terminated abruptly, terminations would be swept under the rug with an implied closed-door policy to ask or receive clarification on employee separation and expectations moving forward No company-offered insurance but clinic owners implemented sick policies for RBTs requiring doctor’s notes for being out sick (left as “unexcused absence” and added onto your staff file to be counted against you otherwise)

1. Chaotic Onboarding & Operations: •Initial experience was disorganized, with training materials and processes inconsistent or incomplete. 2. Unprofessionalism & Miscommunication: •Lack of consistent adherence to training materials and unclear operating instructions. •Ambiguity in staff collaboration, training methods, and lesson execution. 3. Poor Organization: •Items frequently misplaced or left in disarray, impacting session effectiveness. •Cleaning products, including potentially hazardous chemicals, were stored improperly. 4. Lack of Candor & Feedback Transparency: •Communication with staff was misleading, with inconsistent feedback followed by sudden, unexpected consequences. 5. Hostile Work Environment: •Gossip and unprofessional behavior among staff created a toxic atmosphere. 6. Inadequate Support & Training: •Lack of proper guidance in critical tasks (e.g., client pick-up, potty training), despite requests for assistance.