Does HelpGrid pay their employees well?

According to anonymously submitted Glassdoor reviews, HelpGrid employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at HelpGrid. This rating has been stable over the past 12 months.

How satisfied are employees working at HelpGrid?

43% of HelpGrid employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HelpGrid 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HelpGrid?

Sales Representative (5) , Customer Service Representative (CSR) (4) , Outbound Sales Representative (3) , Customer Support Representative (2) , Outside Sales Representative (2)

What are the pros of working at HelpGrid according to real employee reviews?

"Great people and management." ((in 4 reviews)); "Pay is decent as well." ((in 4 reviews))

What are the cons of working at HelpGrid according to real employee reviews?

"Better salary but still low." ((in 5 reviews)); "Since then the culture has shifted dramatically and I no longer recognize the organization I once trusted (and felt proud being a part of)." ((in 2 reviews))

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HelpGrid

HelpGrid Reviews

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3.0

43% would recommend to a friend

(16 total reviews)

46% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.1

Compensation and benefits

3.0

Culture and values

3.0

Career opportunities

2.8

Work/Life balance

2.4

Senior management

HelpGrid has an employee rating of 3.0 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

16 reviews

4.0

11 Oct 2022

-

Outbound sales agent

Recommend

CEO approval

Business outlook

Pros

Amazing company work culture with flexibility

Cons

Not a large scope of career growth

1.0

8 Jul 2025

On the first year, best comp., until new TL's and AM arrived.

Customer support representative

Recommend

CEO approval

Business outlook

Pros

Task is easy but difficult to step up

Cons

Better salary but still low. no Govt benefits. No extra allowance for internet etc. No work life balance. Difficult to approve PTO. And PTO's are not convertible to cash. Lots PTO's wasted.

1.0

1 Mar 2025

Stay away

Sales representative

Recommend

CEO approval

Business outlook

Pros

Pros? I think it's just because of the great TL and trainer aside from that, everything is crap!

Cons

ALOT! But let me start with the monthly pay of $540. Yes $540 only and you get it every month. What's worse is that if it gets delayed HR and accounting will blame it on your bank. PLAIN STUPIDITY!!!How can you pay your bills on time when you haven't received your pay of, again $540. Then they will remove you because you were unable to pay your electric and internet bills. And because you haven't received your pay of, again $540.How pathetic!

Viewing 1 - 3 of 16 Reviews

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