Hilton Reviews

Updated 8 Mar 2021

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4.2
83%
Recommend to a Friend
93%
Approve of CEO
Hilton President and CEO Christopher Nassetta
Christopher Nassetta
2,577 Ratings
Pros
  • "Career Development Opportunities, Team Member Travel Perks are amazing, PTO can be accrued quickly(in 316 reviews)

  • "One of the best companies I’ve had the chance to be a part of - Hilton cares fir its employees - great benefits(in 296 reviews)

Cons
  • "Sometimes you have to work long hours depending on what department you're in(in 282 reviews)

  • "expected to work more hours when short staffed without upper management assisting in any way(in 74 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    Helpful (7)

    "Great Organization"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office Manager 
    Recommends

    I worked at Hilton full-time

    Pros

    Great team environment and opportunities for advancement.

    Cons

    If not working for a corporate owned or managed property, you will be subject to owners that may not invest in the property in a way that would help the guest and employee experience.

    Hilton Response

    March 30, 2020Digital HR Analyst

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!

  2. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than a year

    Pros

    Benefits to employees and work life balance

    Cons

    International chain and not settled properly in India


  3. "Good company"

    5.0
    Current Employee - Human Resources Executive 

    I have been working at Hilton full-time

    Pros

    Good company to work with

    Cons

    No cons as per my experience

  4. "Front Office"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Duty Manager in Chennai
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than a year

    Pros

    Best place for Career growth

    Cons

    There are no downsides i have seen

  5. "Working as Security and Safety executive"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Security Officer in Bangalore Rural
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    I am working as a security and safety executive at Conrad Bengaluru, hotel by Hilton. it is a very friendly environment for working and high standard hospitality service for staff and to the guests .

    Cons

    Yes you have to work on all shifts in a day as per requirement.

    Continue reading
  6. "Great Compony"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hair Dresser/Stylist/Barber in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    I Started work with hilton 2017 i learn alot of about luxury standrad in hotel industury thankyou so much

    Cons

    Learnt So Much From This Compony

  7. "Bad"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ce Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Hilton full-time for less than a year

    Pros

    Human Resources policies are great salary

    Cons

    Local management is not good

  8. "One of the best places to work"

    5.0
    Former Employee - Account Manager in Gurgaon, Haryana

    I worked at Hilton full-time for more than a year

    Pros

    Overall work culture and environment is healthy.

    Cons

    Growing within India hence very few hotels currently operating.

  9. "Human Resources"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Coordinator (HR Coordinator) in Bangalore