Hilton Reviews | Glassdoor.co.in

Hilton Reviews

Updated 24 April 2019
3,882 reviews

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4.0
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Hilton President and CEO Christopher Nassetta
Christopher Nassetta
1,712 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance needs to improve" (in 115 reviews)

  • "Extremely long hours bring you to a level of exhaustion" (in 185 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Hilton is the Best Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, HRX in Memphis, TN (US)
    Current Employee - Manager, HRX in Memphis, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 10 years)

    Pros

    The culture of Hilton is one that makes me proud to work here but to also serve in my community. Hilton seeks to positively impact the communities in which we work. This speaks to our commitment to spread the light and warmth of hospitality. Beyond that, I am encouraged to have a balanced work-life with the flexibility of working from home. My management team appreciates and rewards hard work. Hilton believes in taking care of their team members which guarantees that we will take care of our guests. The benefits of "being Hilton" are getting better and better. The long tenure room discounts gives lifetime discounts for team members with 10 or more years.

    Cons

    As a long time team member, I can say that working for Hilton now is the best it's ever been. I think a person's work experience depends a lot on the individual and then management. There will be difficult people and circumstances any where you go but I am grateful that with a dedication to doing my very best and maintaining a positive attitude will get past any challenging experience.

    Advice to Management

    Keep striving to retain dedicated team members, keep creating opportunities for growth and stay committed to the principles of our founder, Conrad Hilton. The Hilton Effect is real and vibrant!

    Hilton Response

    28 Mar 2019 – Human Resources Manager

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  2. "Nice company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time

    Pros

    good working environment, nice people

    Cons

    there are no cons from

    Hilton Response

    8 Mar 2019 – Human Resources Manager

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More

  3. "Over all experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Associate in Chennai
    Former Employee - Food and Beverage Associate in Chennai
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    Colleagues, Environment, Entertainment and Training

    Cons

    No work life balance and long working hours

    Advice to Management

    Do something on long working hours

    Hilton Response

    15 Mar 2019 – Human Resources Manager

    Thank you for taking the time to give us this review and feedback. We acknowledge that Team Members have responsibilities outside of work and we strive to help our Team Members manage these multiple... More


  4. "good beach side property"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in South Goa
    Current Employee - Bartender in South Goa
    Recommends
    Positive Outlook

    I have been working at Hilton part-time (More than 3 years)

    Pros

    i like to work on the beach side

    Cons

    sometimes miss communication with whom though don't know how to speak english no more

    Advice to Management

    duty timings

    Hilton Response

    28 Mar 2019 – Human Resources Manager

    Thank you for leaving us a review.


  5. "Hotel management graduate with 4 year industry experience with Hilton jaipur"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - I Am Banquet Executive Who IS Handling Social, Corporate Events in Jaipur, Rajasthan
    Current Employee - I Am Banquet Executive Who IS Handling Social, Corporate Events in Jaipur, Rajasthan
    Recommends
    Positive Outlook

    I have been working at Hilton full-time (More than 3 years)

    Pros

    Great place to work with good environment

    Cons

    Sometime there is timing issues about duty hours

    Hilton Response

    25 Feb 2019 – Human Resources Manager

    Thanks for leaving a review! We appreciate your service to Hilton


  6. "Front office manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time

    Pros

    Leader in the industry. Expanding in India.

    Cons

    Long working hours but that's happening almost every where in the industry.

    Advice to Management

    Nothing in particular.

    Hilton Response

    15 Feb 2019 – Human Resources Manager

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and wish you the best of luck in all your future endeavors! Be sure to stay connected with... More


  7. "Events & banquets operations manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Events & Banquets Operations Manager in Kochi
    Current Employee - Events & Banquets Operations Manager in Kochi

    I have been working at Hilton full-time (More than 10 years)

    Pros

    Looking for exposure out of India to see the real culture to learn

    Cons

    Not worked yet but got some really good reasons to work with

    Advice to Management

    Be you company really takes care of the employees

    Hilton Response

    15 Feb 2019 – Human Resources Manager

    Thank you for taking the time to provide us with your feedback and this review. We work diligently to promote a positive work environment and a culture that embraces all of our values. We are glad... More

  8. "Asst. Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    The work culture of Hilton is good. It is employee oriented

    Cons

    No cons that I have come accross

    Hilton Response

    28 Jan 2019 – Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  9. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Associate in Chennai
    Current Employee - Operations Associate in Chennai
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hilton full-time (Less than a year)

    Pros

    Brand name Hilton.
    Part of a Global company.

    Cons

    Hilton has not been successful in India, owing to the teams who run it, right from country heads.
    Novice Management, scared to take decisions.
    Support from top management is weak.
    Poor maintenance of working equipments.
    Low inventory numbers.

    Advice to Management

    Work on your high attrition rates.
    Department heads stop faking and get into th grooves of operations.
    Start listening, its important operations head does it.
    End of the month, look at long working hours of each individual.
    Ensure everyone gets their assigned of days, thse are not only made for management. Look at EoM. HR should pay genuine and close attention.

    Hilton Response

    15 Feb 2019 – Human Resources Manager

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities... More


  10. "food and beverage superviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Supervisor in Bengaluru
    Former Employee - Food and Beverage Supervisor in Bengaluru
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than 8 years)

    Pros

    in Hilton i started my journey and its priceless experience i learn lot from hilton hotel now im standing as f& b supervisor

    Cons

    all k nothing negativity thanks

    Advice to Management

    nothing to advice they are leaders we follow their decision

    Hilton Response

    5 Dec 2018 – Human Resources Manager

    Thank you for your review. We are so glad to hear you enjoyed your experience with Hilton. We wish you the best of luck in your future endeavors!