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    Hilton Reviews

    Updated 24 April 2019
    3,882 reviews

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    4.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Hilton President and CEO Christopher Nassetta
    Christopher Nassetta
    1,712 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Work life balance needs to improve" (in 115 reviews)

    • "Extremely long hours bring you to a level of exhaustion" (in 185 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (2)

      "Hilton is the Best Place to Work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager, HRX in Memphis, TN (US)
      Current Employee - Manager, HRX in Memphis, TN (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hilton full-time (More than 10 years)

      Pros

      The culture of Hilton is one that makes me proud to work here but to also serve in my community. Hilton seeks to positively impact the communities in which we work. This speaks to our commitment to spread the light and warmth of hospitality. Beyond that, I am encouraged to have a balanced work-life with the flexibility of working from home. My management team appreciates and rewards hard work. Hilton believes in taking care of their team members which guarantees that we will take care of our guests. The benefits of "being Hilton" are getting better and better. The long tenure room discounts gives lifetime discounts for team members with 10 or more years.

      Cons

      As a long time team member, I can say that working for Hilton now is the best it's ever been. I think a person's work experience depends a lot on the individual and then management. There will be difficult people and circumstances any where you go but I am grateful that with a dedication to doing my very best and maintaining a positive attitude will get past any challenging experience.

      Advice to Management

      Keep striving to retain dedicated team members, keep creating opportunities for growth and stay committed to the principles of our founder, Conrad Hilton. The Hilton Effect is real and vibrant!

      Hilton Response

      28 Mar 2019 – Human Resources Manager

      Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More

    2. "Nice company to work with"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Hilton full-time

      Pros

      good working environment, nice people

      Cons

      there are no cons from

      Hilton Response

      8 Mar 2019 – Human Resources Manager

      Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More

      3. Join the Hilton team
      See Our Latest Jobs

    3. "Over all experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Food and Beverage Associate in Chennai
      Former Employee - Food and Beverage Associate in Chennai
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Hilton full-time (More than a year)

      Pros

      Colleagues, Environment, Entertainment and Training

      Cons

      No work life balance and long working hours

      Advice to Management

      Do something on long working hours

      Hilton Response

      15 Mar 2019 – Human Resources Manager

      Thank you for taking the time to give us this review and feedback. We acknowledge that Team Members have responsibilities outside of work and we strive to help our Team Members manage these multiple... More

    4. "good beach side property"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Bartender in South Goa
      Current Employee - Bartender in South Goa
      Recommends
      Positive Outlook

      I have been working at Hilton part-time (More than 3 years)

      Pros

      i like to work on the beach side

      Cons

      sometimes miss communication with whom though don't know how to speak english no more

      Advice to Management

      duty timings

      Hilton Response

      28 Mar 2019 – Human Resources Manager

      Thank you for leaving us a review.

    5. "Hotel management graduate with 4 year industry experience with Hilton jaipur"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - I Am Banquet Executive Who IS Handling Social, Corporate Events in Jaipur, Rajasthan
      Current Employee - I Am Banquet Executive Who IS Handling Social, Corporate Events in Jaipur, Rajasthan
      Recommends
      Positive Outlook

      I have been working at Hilton full-time (More than 3 years)

      Pros

      Great place to work with good environment

      Cons

      Sometime there is timing issues about duty hours

      Hilton Response

      25 Feb 2019 – Human Resources Manager

      Thanks for leaving a review! We appreciate your service to Hilton

    6. "Front office manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Hilton full-time

      Pros

      Leader in the industry. Expanding in India.

      Cons

      Long working hours but that's happening almost every where in the industry.

      Advice to Management

      Nothing in particular.

      Hilton Response

      15 Feb 2019 – Human Resources Manager

      Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and wish you the best of luck in all your future endeavors! Be sure to stay connected with... More

    7. "Events & banquets operations manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Events & Banquets Operations Manager in Kochi
      Current Employee - Events & Banquets Operations Manager in Kochi

      I have been working at Hilton full-time (More than 10 years)

      Pros

      Looking for exposure out of India to see the real culture to learn

      Cons

      Not worked yet but got some really good reasons to work with

      Advice to Management

      Be you company really takes care of the employees

      Hilton Response

      15 Feb 2019 – Human Resources Manager

      Thank you for taking the time to provide us with your feedback and this review. We work diligently to promote a positive work environment and a culture that embraces all of our values. We are glad... More

    8. "Asst. Account Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hilton full-time

      Pros

      The work culture of Hilton is good. It is employee oriented

      Cons

      No cons that I have come accross

      Hilton Response

      28 Jan 2019 – Human Resources Manager

      Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More

    9. "Poor Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Operations Associate in Chennai
      Current Employee - Operations Associate in Chennai
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Hilton full-time (Less than a year)

      Pros

      Brand name Hilton.
      Part of a Global company.

      Cons

      Hilton has not been successful in India, owing to the teams who run it, right from country heads.
      Novice Management, scared to take decisions.
      Support from top management is weak.
      Poor maintenance of working equipments.
      Low inventory numbers.

      Advice to Management

      Work on your high attrition rates.
      Department heads stop faking and get into th grooves of operations.
      Start listening, its important operations head does it.
      End of the month, look at long working hours of each individual.
      Ensure everyone gets their assigned of days, thse are not only made for management. Look at EoM. HR should pay genuine and close attention.

      Hilton Response

      15 Feb 2019 – Human Resources Manager

      Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities... More

    10. "food and beverage superviser"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Food and Beverage Supervisor in Bengaluru
      Former Employee - Food and Beverage Supervisor in Bengaluru
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Hilton full-time (More than 8 years)

      Pros

      in Hilton i started my journey and its priceless experience i learn lot from hilton hotel now im standing as f& b supervisor

      Cons

      all k nothing negativity thanks

      Advice to Management

      nothing to advice they are leaders we follow their decision

      Hilton Response

      5 Dec 2018 – Human Resources Manager

      Thank you for your review. We are so glad to hear you enjoyed your experience with Hilton. We wish you the best of luck in your future endeavors!